Customer satisfaction and universal banks : an empirical study
Jaspal Singh and Gagandeep Kaur
Year of publication: |
2011
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Authors: | Singh, Jaspal ; Kaur, Gagandeep |
Published in: |
International journal of commerce and management. - Bingley [u.a.] : Emerald, ISSN 1056-9219, ZDB-ID 2473956X. - Vol. 21.2011, 2, p. 327-348
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