Customer satisfaction in hotel services : a case study of Thanh Hoa Province, Vietnam
Year of publication: |
2020
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Authors: | Quang Hieu Le ; Thanh Xuan Thi Nguyen ; Thanh Thuy Thi Le |
Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 10, p. 919-927
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Subject: | Customer Satisfaction | Service Quality | Hotels | Thanh Hoa Province | Vietnam | Viet Nam | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry |
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