Customer satisfaction of online apparel businesses in Malaysia : point-purchase and post-purchase comparison
Year of publication: |
2017
|
---|---|
Authors: | Che Nawi, Noorshella ; Al-Mamun, Abdullah |
Published in: |
International journal of business innovation and research. - Genève [u.a.] : Inderscience, ISSN 1751-0252, ZDB-ID 2271131-4. - Vol. 12.2017, 3, p. 386-405
|
Subject: | E-commerce | customer satisfaction | behavioural intention | attitude | Malaysia | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | Bekleidung | Clothing | Dienstleistungsqualität | Service quality |
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