Customer satisfaction with e-banking : a comparative study of public and private sector banks
Year of publication: |
2013
|
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Authors: | Sawant, Poonam ; Kulkarni, R. V. ; Mundhe, S. D. |
Published in: |
The IUP journal of bank management : IJBM. - Hyderabad : IUP Publ., ISSN 2583-5866, ZDB-ID 2615464-X. - Vol. 12.2013, 4, p. 29-44
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Privatwirtschaft | Private sector | Electronic Banking | Electronic banking | Indien | India | Dienstleistungsqualität | Service quality | Bank |
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