Customer service essentials : lessons for Africa and beyond
Year of publication: |
[2019]
|
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Authors: | Hinson, Robert ; Adeola, Ogechi ; Nkrumah, Kojo Oppong ; Agyinasare, Charles ; Adom, Kwame ; Amartes, Abednego Feehi Okoe |
Publisher: |
Charlotte, NC : Information Age Publishing, Inc. |
Subject: | Kundenservice | Customer service | Dienstleistungsqualität | Service quality | Kundenbindung | Customer retention | Erfolgsfaktor | Success factor | Afrika | Africa |
Description of contents: | Table of Contents [gbv.de] |
Extent: | xi, 247 Seiten |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Fallstudie ; Case study |
Language: | English |
Notes: | Includes bibliographical references |
ISBN: | 978-1-64113-685-3 ; 978-1-64113-686-0 ; 9781641136877 ; 978-1-64113-687-7 |
Source: | ECONIS - Online Catalogue of the ZBW |
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