Customer service for dummies
by Karen Leland and Keith Bailey
| Year of publication: |
2006 ; 3. ed.
|
|---|---|
| Authors: | Leland, Karen ; Bailey, Keith |
| Publisher: |
Hoboken, NJ : Wiley |
| Subject: | Customer services | Servicepolitik | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXII, 380 S. : Ill. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes index |
| ISBN: | 0-471-76869-3 ; 978-0-471-76869-2 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004259022