Customer service Management als Basis für interorganisationales Dienstmanagement
vorgelegt von Michael Nerb
| Year of publication: |
2001 ; [Elektronische Ressource]
|
|---|---|
| Other Persons: | Nerb, Michael (contributor) |
| Publisher: |
München : Techn. Univ. |
| Subject: | Informationsmanagement | Information management | Telekommunikationsdienst | Telecommunications services | Computernetz | Computer network | Theorie | Theory |
| Extent: | Online-Ressource, IV, 254 p., text ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Graue Literatur ; Non-commercial literature |
| Language: | German |
| Thesis: | München, Techn. Univ., Diss, 2001 |
| Notes: | Systemvoraussetzungen: Acrobat reader |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001612523