Customer service : new rules for a social media world
Peter Shankman
| Year of publication: |
2011
|
|---|---|
| Authors: | Shankman, Peter |
| Publisher: |
Indianapolis, Ind. : Que |
| Subject: | Viral marketing. | Customer services. | Social networks. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 189 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Formerly CIP Uk |
| ISBN: | 978-0-7897-4709-9 ; 0-7897-4709-X |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10009006287