Customer value creation : a practical framework
Year of publication: |
2007
|
---|---|
Authors: | Smith, J. Brock ; Colgate, Mark |
Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 2034622-0. - Vol. 15.2007, 1, p. 7-23
|
Subject: | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing |
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