Customer value perspective in managing returns : a case study from the Italian footwear industry
Year of publication: |
2011
|
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Authors: | Russo, Ivan ; Cardinali, Silvio |
Published in: |
Modelling value ; Vol. 1. - Aachen : Shaker. - 2011, p. 227-245
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Subject: | Kundenwert | Customer value | Lieferkette | Supply chain | Schuhindustrie | Footwear industry | Italien | Italy |
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