Customers' learning process during product customization : the case of online configuration tool kits
Year of publication: |
2020
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Authors: | Stevens, Eric ; Jouny-Rivier, Elodie |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 6, p. 1-12
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Subject: | Configuration tool kit | Customization | Experiential learning theory | Learning process | Product configurator | Technology acceptance model | Lernprozess | Innovationsakzeptanz | Innovation adoption | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Lernen | Learning | Mass Customization | Mass customization | Lernende Organisation | Learning organization |
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