Customers' perception and attitude towards service quality in multinational banks in India
Year of publication: |
2011
|
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Authors: | Khare, Arpita |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 10.2011, 2, p. 199-215
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Subject: | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Internationale Bank | International bank | Indien | India |
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