Data-driven digital capabilities enable servitization strategy : from service supporting the product to service supporting the client
Year of publication: |
2023
|
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Authors: | Chen, Liping ; Dai, Yishu ; Ren, Fei ; Dong, Xiaoying |
Published in: |
Technological forecasting & social change : an international journal. - Amsterdam : Elsevier, ISSN 0040-1625, ZDB-ID 280700-2. - Vol. 197.2023, p. 1-15
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Subject: | Data-driven digital capabilities | Dynamic capability theory | Firm competitiveness | Service supporting the client | Service supporting the product | Servitization | Leistungsbündel | Bundling strategy | Dienstleistungssektor | Service industry | Organisatorischer Wandel | Organizational change | Dynamische Kompetenzen | Dynamic capabilities |
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