Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Year of publication: |
2021
|
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Authors: | Adil, Mohd ; Nasir, Mohd ; Kumar, Mukesh |
Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 34.2021, 4, p. 561-580
|
Subject: | budget hotel | SEM | service quality | tourism | tourist loyalty | tourist satisfaction | Mobilkommunikation | Mobile communications | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Urlaubsverhalten | Holiday behaviour | Beziehungsmarketing | Relationship marketing | Tourismus | Tourism | Internationaler Tourismus | International tourism | Tourismuswirtschaft | Tourism industry | Tourismusmarketing | Tourism marketing |
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