Defensa de los consumidores individuales de telefonía móvil en España - De la calidad técnica a la calidad del servicio (Consumer Protection in Spain's Private Mobile Phone Industry - From Technical Quality to Service Quality)
Year of publication: |
2014
|
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Authors: | Lopez, Rafael |
Other Persons: | Garín Muñoz, Teresa (contributor) ; Perez Amaral, Teodosio (contributor) |
Publisher: |
[2014]: [S.l.] : SSRN |
Subject: | Spanien | Spain | Dienstleistungsqualität | Service quality | Verbraucherschutz | Consumer protection | Mobiltelefon | Mobile phone | Produktqualität | Product quality | Qualitätsmanagement | Quality management |
Extent: | 1 Online-Ressource (24 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments March 19, 2013 erstellt |
Other identifiers: | 10.2139/ssrn.2235523 [DOI] |
Classification: | K29 - Regulation and Business Law. Other ; L15 - Information and Product Quality; Standardization and Compatibility ; L96 - Telecommunications |
Source: | ECONIS - Online Catalogue of the ZBW |
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