Defining business process improvement metrics based on BPM life cycle and process mining techniques
Year of publication: |
2019
|
---|---|
Authors: | Lamghari, Zineb ; Radgui, Maryam ; Saidi, Rajaa ; Rahmani, Moulay Driss |
Published in: |
International journal of business process integration and management : IJBPIM. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-8763, ZDB-ID 2193360-1. - Vol. 9.2019, 2, p. 107-133
|
Subject: | business process management | BPM | business process types | BPM life cycle | key performance indicators | performance metrics | process mining | support BP | management BP | operational BP | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Workflow-Management-System | Workflow management system | Data Mining | Data mining | Lebenszyklus | Life cycle | Qualitätsmanagement | Quality management | Produktlebenszyklus | Product life cycle |
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