Delay information in virtual queues : a large-scale field experiment on a major ride-sharing platform
Qiuping Yu, Yiming Zhang, Yong-Pin Zhou
| Year of publication: |
2022
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|---|---|
| Authors: | Yu, Qiuping ; Zhang, Yiming ; Zhou, Yong-Pin |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Hanover, Md. : INFORMS, ISSN 1526-5501, ZDB-ID 2023019-9. - Vol. 68.2022, 8, p. 5745-5757
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| Subject: | large-scale field experiment | queue abandonment behavior | ridesharing platform | virtual queue | wait time information | Warteschlangentheorie | Queueing theory | Feldforschung | Field research | Digitale Plattform | Digital platform | Experiment |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2022.4448 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013371073