Demat Ltd. (A Case Study on Corporate Communications)

Managers spend a lot of time in oral communication. They delegate as well as lead the employees. What they say and how they say it equally important. The communication by the manages many a time is done with a sole objective of bringing in a change in the behavior of the employee. It also involves significant time, effort and cost for the organisations. It is possible, number of times that the employee issues are distorted by the middle managers. This may happen because of over ambitious managers. This may result in communication gap between senior managers and employees. In order to deal with this situation, it is important for managers to communicate regularly with the employees directly.This case study was developed based on a practical situation in a financial services organisation. During discussions with the employees and managers, the importance of organisational communication was realized. The situation being faced in the organisation was developed as a case study