Demystifying the impact of self-indulgence and self-control on customer-employee rapport and customer happiness
Year of publication: |
2020
|
---|---|
Authors: | Fatima, Johra Kayeser ; Di Mascio, Rita ; Sharma, Piyush |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 53.2020, p. 1-7
|
Subject: | Australia | Happiness | Rapport | Self-control | Self-indulgence | Australien | Zufriedenheit | Satisfaction | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour |
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