Der Einsatz von künstlicher Intelligenz zur Verbesserung des Incident Managements
Alternative title: | The utilization of artificial intelligence for improving incident management |
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Year of publication: |
2019
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Authors: | Frick, Nicholas ; Brünker, Felix ; Roß, Björn ; Stieglitz, Stefan |
Published in: |
HMD : Praxis der Wirtschaftsinformatik. - Wiesbaden : Springer Vieweg, ISSN 1436-3011, ZDB-ID 1015731-1. - Vol. 56.2019, 326, p. 357-369
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Subject: | IT-Service-Management | Incident Management | Machine Learning | Künstliche Intelligenz | Neuronales Netzwerk | Natural Language Understanding |
Extent: | Illustrationen |
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Type of publication: | Article |
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | German |
Notes: | Literaturverzeichnis: Seite 369 Zusammenfassung in englischer Sprache |
Other identifiers: | 10.1365/s40702-019-00505-w [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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