Der gute Draht zum Kunden
Year of publication: |
2013
|
---|---|
Authors: | Belz, Christian ; Schagen, Alexander |
Published in: |
Harvard-Business-Manager : das Wissen der Besten. - Hamburg : Manager-Magazin-Verl.-Ges., ISSN 0945-6570, ZDB-ID 1138095-0. - Vol. 35.2013, 1, p. 8-11
|
Subject: | Callcenter | Call centre | Kundenservice | Customer service | Beziehungsmarketing | Relationship marketing | Beschwerdemanagement | Complaint management |
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