Designing a medicalized wellness service : balancing hospitality and hospital features
Year of publication: |
June-July 2017
|
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Authors: | Russell-Bennett, Rebekah ; Glavas, Charmaine ; Previte, Josephine ; Härtel, Charmine E. J. ; Smith, Geoff |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 37.2017, 9/10, p. 657-680
|
Subject: | Hospitality | blood donation | service design | medicalized wellness service | loyalty | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Krankenhauskosten | Hospital costs | Gastgewerbe | Hospitality industry | Beziehungsmarketing | Relationship marketing | Blutspendedienst | Blood service | Krankenhausfinanzierung | Hospital financing |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Erratum enthalten in: Band 38.2017, no. 1/2, Seite 148 |
Other identifiers: | 10.1080/02642069.2017.1354988 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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