Designing a sound GRM : principles and international experience
Sudipto Banerjee and Aditi Dimri
| Year of publication: |
[2022]
|
|---|---|
| Authors: | Banerjee, Sudipto ; Dimri, Aditi |
| Publisher: |
New Delhi : National Institute of Public Finance and Policy |
| Subject: | GRM | redress agency | financial ombudsman | dispute resolution | consumer protection in finance | Verbraucherschutz | Consumer protection | Welt | World |
freely available
| Extent: | 1 Online-Ressource (circa 79 Seiten) Illustrationen |
|---|---|
| Series: | Working papers / National Institute of Public Finance and Policy. - New Delhi, ZDB-ID 2142393-3. - Vol. no. 366 (10-January-2022) |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Graue Literatur ; Non-commercial literature ; Arbeitspapier ; Working Paper |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013206815