Designing technology for on-demand delivery : the effect of customer tipping on crowdsourced driver behavior and last mile performance
Year of publication: |
2022
|
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Authors: | Castillo, Vincent E. ; Mollenkopf, Diane A. ; Bell, John E. ; Esper, Terry L. |
Published in: |
Journal of operations management. - Bognor Regis : Wiley, ISSN 1873-1317, ZDB-ID 2013293-1. - Vol. 68.2022, 5, p. 424-453
|
Subject: | agent-based simulation | crowd logistics | last mile | netnography | sharing economy | Agentenbasierte Modellierung | Agent-based modeling | Konsumentenverhalten | Consumer behaviour | Logistik | Logistics | Crowdsourcing | Lieferkette | Supply chain | Share Economy | Sharing economy | Online-Handel | Online retailing | Simulation |
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