Designing trust : the formation of employees' trust in conversational AI in the digital workplace
Lorentsa Gkinko, Amany Elbanna
| Year of publication: |
2023
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|---|---|
| Authors: | Gkinko, Lorentsa ; Elbanna, Amany |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 158.2023, p. 1-10
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| Subject: | Trust | Artificial intelligence | Conversational AI | AI chatbots | Digital workplace | Digital transformation | Future of work | Digitalisierung | Digitization | Künstliche Intelligenz | Vertrauen | Confidence | Organisatorischer Wandel | Organizational change | Arbeitsbedingungen | Working conditions | Arbeitsplatz | Workplace | Computerunterstützung | Computerized method | Verhalten in Organisationen | Organizational behaviour | Arbeitswelt | World of work | Arbeitskräfte | Workforce | Industrie 4.0 | Industry 4.0 |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2023.113707 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014281139