Desingning and pre-testing a questionnaire for two-wheeler services
Year of publication: |
2011
|
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Authors: | Bagodi, Virupaxi ; Mahanty, Biswajit |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 10.2011, 3, p. 348-377
|
Subject: | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Kfz-Gewerbe | Automotive services industry | Fahrrad | Bicycle | Indien | India |
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