Determinants of service quality in education : service provider's perspective and academician's perspective
Year of publication: |
2015
|
---|---|
Authors: | Kamakoty, Juhi ; Sohani, Nagendra ; Sohani, Neena |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 20.2015, 2, p. 141-164
|
Subject: | service quality | education | input factors | output factors | resources in education | infrastucture | factilities in education | service quality from academicians perpective | SERVQUAL | factor reduction techniques | determinants in education | service factors in education |
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