Determining important attributes for assessing the attractiveness of airlines
Diego Ramón Medina-Muñoz, Rita Dolores Medina-Muñoz, Miguel Ángel Suárez-Cabrera
Year of publication: |
July 2018
|
---|---|
Authors: | Medina-Muñoz, Diego Ramón ; Medina-Muñoz, Rita Dolores ; Suárez-Cabrera, Miguel Ángel |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 70.2018, p. 45-56
|
Subject: | Airline management | Airline attractiveness | Airline choice | Service quality | Satisfaction | Loyalty | Dienstleistungsqualität | Fluggesellschaft | Airline | Luftverkehr | Air transport | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing |
Saved in:
Online Resource
Saved in favorites
Similar items by subject
-
Kassir, Ali Mohammad, (2024)
-
The effect of customer relationship management practices on airline customer loyalty
Salah, Marwa, (2019)
-
Ganiyu, Rahim A., (2017)
- More ...