How can we develop academic and student surveys to measure and evaluate the quality of services at higher education institutions? : insights from a non-profit HEI in the Sultanate of Oman
Year of publication: |
2022
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Authors: | Al-Hemyari, Zuhair A. ; Al Rajhi, Waleed |
Published in: |
International journal of quality and innovation : IJQI. - [Erscheinungsort nicht ermittelbar] : Springer, ISSN 1756-6983, ZDB-ID 2521836-0. - Vol. 6.2022, 2, p. 134-161
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Subject: | academic staff opinions | continuous quality improvement | institutional services | quality management | students' opinions | Hochschule | Higher education institution | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Studierende | Students |
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