Developing a scale for gamified e-service quality in the e-retailing industry
Reihaneh Alsadat Tabaeeian, Majid Mohammad Shafiee and Azarnoush Ansari
| Year of publication: |
2023
|
|---|---|
| Authors: | Tabaeeian, Reihaneh Alsadat ; Shafiee, Majid Mohammad ; Ansari, Azarnoush |
| Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 4, p. 444-464
|
| Subject: | Gamification | Gamified e-service quality | Online retailers | Retailing industry | Dienstleistungsqualität | Service quality | Online-Handel | Online retailing | Einzelhandel | Retail trade | Electronic Commerce | E-commerce | Website |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-06-2022-0181 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014281077