Developing a scale to measure students' perception of service quality in the Indian context
Rajani Jain; Sengeeta Sahney; Gautam Sinha
| Year of publication: |
2013
|
|---|---|
| Authors: | Jain, Rajani ; Sahney, Sengeeta ; Sinha, Gautam |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 25.2013, 3, p. 276-294
|
| Subject: | Hochschule | Higher education institution | Ingenieurwissenschaft | Engineering | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Studierende | Students | Wahrnehmung | Perception | Indien | India |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009756365