Developing a TQM Excellence Model
Year of publication: |
1994
|
---|---|
Authors: | Ho, Samuel K.M. ; Fung, Christopher K.H. |
Published in: |
The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 6.1994, 6, p. 24-30
|
Publisher: |
MCB UP Ltd |
Subject: | Customer satisfaction | Implementation | ISO 9000 | Modelling | Quality circles | Quality management | Total productive maintenance | TQM |
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