DEVELOPING AND VALIDATING A QUALITY ASSESSMENT SCALE FOR WEB PORTALS
Year of publication: |
2004-02-04
|
---|---|
Authors: | Bauer, Hans H. ; Hammerschmidt, Maik |
Institutions: | EconWPA |
Subject: | Construct Validation | Customer Retention | E-Banking | E- Loyalty | Service Quality | Web Portals |
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