Developing a model of critical success factors for TQM implementation in MSMEs in India and their effect on internal and external quality of organisation
Year of publication: |
2016
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Authors: | Gupta, Himanshu ; Bisen, Jayant ; Kumar, Satyam ; Das, Shantanu |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 10.2016, 4, p. 449-475
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Subject: | employee relationship | micro | small and medium enterprises | MSMEs | supplier quality | top management's role | total quality management | TQM | India | Indien | Qualitätsmanagement | Quality management | KMU | SME | Erfolgsfaktor | Success factor | Unternehmenserfolg | Firm performance | Kleinstunternehmen | Micro business | Industrie | Manufacturing industries |
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