Developing organizational commitment and organizational justice to amplify organizational citizenship behavior in banking sector

This research is an effort to detect the association amid Organizational Justice and Organizational Citizenship Behavior (OCB) mediated via Organizational Commitment. The design of banking services has altered from simple work-related services to specialized services. This brings a great change in banks work dynamics so a research in this field is of high importance. It is a product of both primary and secondary sources of data, acquired through survey of 17 banks of Peshawar City. Sample was determined by applying Slovin's Formula. Therefore, 200 questionnaires were distributed, out of which 134 were useable with the reply rate of 72.5%. Structural Equation Modelling (SEM) findings verify that the assumed theory fits statistics incredibly fine. Significant positive associations were found amid Organizational Citizenship Behavior and Organizational Commitment. While non significant associations were found with Organizational Justice. As a Mediator, Organizational Commitment influences association amid Organizational Justice and OCB appreciably is accepted & significantly proved by observed data.