DEVELOPING RADICAL SERVICE INNOVATIONS IN HEALTHCARE — THE ROLE OF DESIGN METHODS
Year of publication: |
2009
|
---|---|
Authors: | BESSANT, JOHN ; MAHER, LYNNE |
Published in: |
International Journal of Innovation Management (ijim). - World Scientific Publishing Co. Pte. Ltd., ISSN 1757-5877. - Vol. 13.2009, 04, p. 555-568
|
Publisher: |
World Scientific Publishing Co. Pte. Ltd. |
Subject: | Service innovation | healthcare | radical innovation | prototyping | design tools |
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