Diagnosis and improvement of service quality in the insurance industries of Greece and Kenya
Rand, Graham K
| Year of publication: |
2004
|
|---|---|
| Other Persons: | Rand, Graham K. (contributor) |
| Publisher: |
Lancaster : LUMS |
| Subject: | Kanada | Canada | Kenia | Kenya | Versicherung | Insurance | Griechenland | Greece | Dienstleistungsqualität | Service quality |
| Extent: | Online-Ressource, 517 KB, text |
|---|---|
| Series: | Working papers / Lancaster University Management School. - Lancaster, ZDB-ID 2440848-7. - Vol. 2004/046 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Arbeitspapier ; Working Paper |
| Language: | English |
| Notes: | Record-last-verified: 09-03-05 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002624935