Dial 'B' for Burnout? : The experience of job Burnout in a telephone call centre
Year of publication: |
2003
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Authors: | Healy, Josh ; Bramble, Thomas |
Published in: |
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ). - Abingdon : Routledge, ISSN 1030-1763, ZDB-ID 1114900-0. - Vol. 14.2003, 2, p. 39-59
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Subject: | Arbeitsbedingungen | Working conditions | Callcenter | Call centre | Australien | Australia |
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