Die Augenfarbe des Gastes : wie Qualitäts- und Prozessmanagement die wettbewerbswilligen von den wettbewerbsfähigen Hotels trennen wird
Sascha Reich
| Year of publication: |
2010
|
|---|---|
| Authors: | Reich, Sascha |
| Publisher: |
Norderstedt : Books on Demand |
| Subject: | Hotellerie | Hotel industry | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Schweiz | Switzerland |
| Description of contents: | Table of Contents [gbv.de] ; Description [deposit.dnb.de] |
| Extent: | 262 S. Ill., graph. Darst. 210 mm x 148 mm |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| ISBN: | 978-3-8391-0916-8 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008653430