Die Competence Card als Mess- und Steuerungsinstrument für die Dienstleistungswirtschaft
Bernd Bienzeisler
| Year of publication: |
2005
|
|---|---|
| Authors: | Bienzeisler, Bernd |
| Published in: |
Praxishandbuch Controlling : Trends, Konzepte, Instrumente. - Wiesbaden : Gabler, ISBN 3-409-12588-4. - 2005, p. 167-183
|
| Subject: | Dienstleistungsmanagement | Service management | Theorie | Theory | Performance-Messung | Performance measurement | Balanced Scorecard | Balanced scorecard |
| Extent: | graph. Darst |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003142478