Dienstleistungsqualität : mit knappen Ressourcen Dienstleistungsqualität sicher steuern
Fritz Forrer, Marcel Schöni, Christian Schepers
| Year of publication: |
[2016]
|
|---|---|
| Authors: | Forrer, Fritz ; Schöni, Marcel ; Schepers, Christian |
| Institutions: | Versus Verlag (publisher) |
| Publisher: |
Zürich : Versus |
| Subject: | Dienstleistung | Services | Qualitätsmanagement | Quality management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | 157 Seiten Illustrationen, Diagramme |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | 201612 |
| ISBN: | 3-03909-221-9 ; 978-3-03909-221-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011723328