Differentiation for competitive advantage in a small family business
Year of publication: |
2010
|
---|---|
Authors: | Douglas, Alex ; Douglas, Jacqueline ; Davies, John |
Published in: |
Journal of small business and enterprise development. - Bingley : Emerald Group Publishing Limited, ISSN 1462-6004, ZDB-ID 2141708-8. - Vol. 17.2010, 3, p. 371-386
|
Subject: | Freizeitwirtschaft | Leisure industries | Kinder | Children | KMU | SME | Dienstleistungsqualität | Service quality | Normbefolgung | Legal compliance | Kundenzufriedenheit | Customer satisfaction | Großbritannien | United Kingdom |
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