Dimensions of service quality in grocery retailing: a case from Turkey
Year of publication: |
2010
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Authors: | Torlak, Ömer ; Uzkurt, Cevahir ; Özmen, Müjdat |
Published in: |
Management research review. - Bingley : Emerald, ISSN 2040-8277, ZDB-ID 25351527. - Vol. 33.2010, 5 (23.4.), p. 413-423
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