Disappointment in tourism : perspectives on tourism destination management
Year of publication: |
2015
|
---|---|
Authors: | Michalkó, Gábor ; Irimiás, Anna ; Timothy, Dallen J. |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 16.2015, p. 85-91
|
Subject: | Satisfaction | Negative emotional experiences | Compensation | Management strategy | Emotion | Kundenzufriedenheit | Customer satisfaction | Tourismuswirtschaft | Tourism industry | Tourismus | Tourism | Destinationsmanagement | Destination management |
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