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Six sigma for financial services : how leading companies are driving results using Lean, Six Sigma, and Process Management
Hayler, Rowland, (2007)
Lean Six Sigma applied to an accounting process within a client of a commercial finance organisation : an empirical case study
Fraser, Nuran, (2009)
Einsatz von Six Sigma in der Finanzbranche : Studie zum Status quo in Deutschland, Österreich, der Schweiz und Großbritannien
Heckl, Diana, (2008)