Do customer discounts affect frontline employees?
Year of publication: |
2021
|
---|---|
Authors: | Troebs, Cord-Christian ; Wagner, Tillmann ; Herzog, Walter |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 24.2021, 3, p. 390-404
|
Subject: | ambivalent identification | appreciation | discounts | frontline employees | intrinsic motivation | meaning of work | sales promotions | task significance | work motivation | Leistungsmotivation | Work motivation | Verkaufspersonal | Salespeople | Motivation | Verkaufsförderung | Sales promotion | Arbeitszufriedenheit | Job satisfaction | Kundenservice | Customer service | Anforderungsprofil | Occupational profile |
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