Do customer satisfaction and reputation mediate the CSR-FP link? : evidence from Australia
Year of publication: |
2012
|
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Authors: | Galbreath, Jeremy ; Shum, Paul |
Published in: |
Australian journal of management. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0312-8962, ZDB-ID 609380-2. - Vol. 37.2012, 2, p. 211-229
|
Subject: | Corporate Social Responsibility | Corporate social responsibility | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation | Unternehmenserfolg | Firm performance | Australien | Australia |
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