Do customers know what is best for them? : The use of SERVQUAL in UK policing
Year of publication: |
2002
|
---|---|
Authors: | Capon, Nick ; Mills, Vivien |
Published in: |
Understanding, managing, and implementing quality : frameworks, techniques and cases. - London [u.a.] : Routledge, ISBN 0-415-22271-0. - 2002, p. 143-160
|
Subject: | Dienstleistungsqualität | Service quality | Polizei | Police | Beziehungsmarketing | Relationship marketing |
-
The effect of service delivery in public ‘community service centres’ : a case of an emerging economy
Ngobese, Ndabazinhle, (2017)
-
Mofokeng, Jacob T., (2022)
-
Police culture, tourists and destinations : a study of Uttarakhand, India
Tyagi, Akansha, (2016)
- More ...
-
Alternative methods of forecasting risks in Naval manpower planning
Jaffry, Shabbar, (2005)
-
Alternative methods of forecasting risks in Naval manpower planning
Jaffry, Shabbar, (2005)
-
Capon, Nick, (1997)
- More ...