Does ‘Customer Orientation’ Lead to ‘De-Bureaucratisation’? An Exploratory Analysis of Limitations to this Assumption
| Year of publication: |
1997
|
|---|---|
| Authors: | Ramírez, Rafael ; Bourgeois, Denis |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Congress Report |
| Language: | English |
| Notes: | Ramírez, Rafael and Bourgeois, Denis (1997) Does ‘Customer Orientation’ Lead to ‘De-Bureaucratisation’? An Exploratory Analysis of Limitations to this Assumption. In: 13th European Group for Organizational Studies (EGOS) Colloquium, 3-5 July, 1997, Budapest, Hungary. (Unpublished) |
| Source: | BASE |
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