Does formality matter?
Year of publication: |
2011
|
---|---|
Authors: | Yan, Ruoh‐Nan ; Yurchisin, Jennifer ; Watchravesringkan, Kittichai |
Published in: |
International Journal of Retail & Distribution Management. - Emerald Group Publishing Limited, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 39.2011, 5, p. 346-362
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Employees | Clothing | Fashion | Customer services quality | Stores and supermarkets |
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